Frequently Asked Questions FAQ
Find answers to the most commonly asked questions here.
You can place an order by adding your desired products to the cart and completing the secure checkout process on our website.
Orders are shipped within 1–3 business days after payment confirmation.
- Domestic (Turkey): Delivery typically takes 2–5 business days.
- International: Delivery times vary depending on the destination and shipping provider but generally take 3–15 business days.
Yes, we ship globally. Shipping fees and delivery times will be calculated at checkout based on your location.
We accept credit cards and bank transfers. For international customers, major credit cards and secure online payment systems are available.
Absolutely. All transactions are protected with 256-bit SSL encryption and processed through secure payment gateways.
To initiate a return, please contact our support team within 14 days of receiving your order. We will provide you with detailed return instructions.
Returned items must be unused, undamaged, and in their original packaging. Return shipping costs for international orders are the responsibility of the customer unless the product is faulty.
All our products are handcrafted from 100% natural beech wood and treated with olive oil for a natural finish. Our products are antibacterial and free from harmful chemicals.
To preserve the natural beauty of wooden products, wipe them regularly with a little olive oil or edible oil using a soft cloth.
Yes, you can visit our Wholesale page for sales of 10 or more of the same product.
We welcome partnership opportunities globally. To apply, simply fill out the form on our Become a Partner page. Our team will get back to you with further information.
You can reach us at 📩 info@miautopia.com or by filling out the form on our Contact page. Our customer support team is available to assist you with all inquiries.