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Distance Selling Contract

The contract has entered into force with the approval of the Buyer in electronic environment, and is executed when the product or service purchased by the Buyer from the Seller is delivered to the Buyer. The product will be delivered to the address specified by the Buyer in the order form and in this Agreement and to the specified authorized person(s).

The delivery costs of the product belong to the Seller, unless otherwise stated.

Delivery of the product; made in the promised time after the payment is made. The Seller delivers the product or service within 30 (thirty) days from the ordering of the product or service by the Buyer, without prejudice to the circumstances in which the performance of the ordered product or service becomes impossible.

If, for any reason, the price of the product or service is not paid by the Buyer or the payment is canceled in the bank records, the Seller is deemed to be relieved of its obligation to deliver the product or service.

The Buyer is responsible for the shipping cost in order cancellations made by the Buyer after the product is shipped by the Seller but before it is received by the Buyer.

In cases where the performance of the product or service subject to the order becomes impossible, the Seller shall inform the Buyer within 3 (three) days from the date of learning of this situation and, if any, all the collected payments, including the delivery costs, shall be paid within 14 (fourteen) days at the latest from the date of notification. Will refund within.

The Buyer declares that he has read and learned the preliminary information uploaded by the Seller regarding the basic characteristics, sales price and payment method, as well as the delivery and cargo cost of the product or service that is the subject of the Contract on the Website and gives the necessary confirmation in electronic environment.

Buyers, as consumers, can send their requests and complaints using the Seller contact information above and/or via the e-mail address on the Website.

The Buyer confirms this Agreement and the Preliminary Information Form electronically, by confirming the address to be given to the Buyer by the Seller before the conclusion of the distance contracts, the basic features of the ordered product or service, the price of the product or service including taxes, payment and delivery. confirms that it has obtained the correct and complete delivery price information. Buyer’s damaged, broken, torn packaging etc. at the time of delivery. In case of receiving the product or service subject to the Contract, which is clearly damaged and defective, from the cargo company, the responsibility belongs entirely to him.

If the relevant bank or financial institution fails to pay the price of the product or service to the Seller due to the unfair or unlawful use of the Buyer’s credit card by unauthorized persons after the delivery of the product or service, provided that the Buyer has delivered the product. or return the service to the Seller within 3 (three) days. In this case, the delivery expenses belong to the Buyer.

The Seller is responsible for the delivery of the contracted product or service to the Buyer in accordance with the consumer legislation, intact, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.

If the Seller cannot deliver the product or service subject to the contract within the period due to force majeure or extraordinary circumstances that prevent transportation, it is obliged to notify the Buyer within 3 (three) days from the date of learning.

If the product or service subject to the contract is to be delivered to a person other than the Buyer, the Seller cannot be held responsible if the person to be delivered does not accept the delivery.

The Buyer may exercise its right of withdrawal within 14 (fourteen) days from the date of delivery in transactions related to the sale of products and from the date of purchase in transactions related to the sale of services, without undertaking any legal or criminal liability and without giving any reason. The buyer may also use his right of withdrawal within the period until the delivery of the product.

As long as the buyer sends the product to be returned to the Seller with the Seller’s contracted cargo company specified in the Exchange and Return Conditions, the return shipping cost belongs to the Seller. If the Buyer sends the product to be returned with a cargo company other than the Seller’s contracted cargo company specified in the Exchange and Return Conditions, the Seller is not responsible for the return shipping cost and the damage that the product will suffer during the cargo process.

All payments made by the Buyer to the Seller or Intermediary Service Provider for the relevant product or service, within 14 (fourteen) days from the Buyer’s exercise of his right of withdrawal (provided that the product is returned via the carrier specified by the Seller for return), shall be transferred to the Buyer. It will be returned at once, in accordance with the payment instrument used while purchasing, without incurring any expense or obligation to the consumer. In purchases made using credit, in cases where the right of withdrawal is duly exercised, the product price will be returned to the account associated with the credit.

Pursuant to the legislation, the Buyer cannot exercise its right of withdrawal in the following cases:

In contracts regarding products or services whose prices vary depending on the fluctuating product in the financial markets and which are not under the control of the Seller (for example, jewellery, products in the gold and silver category); In contracts for the delivery of products that are prepared in line with the Buyer’s wishes or clearly in line with his personal needs, which are not suitable for return due to their nature, which are in danger of spoiling quickly or whose expiration date is likely to expire; From the products whose protective elements such as packaging, tape, seal, package have been opened after delivery; in contracts for the delivery of those whose return is not suitable in terms of health and hygiene; In contracts regarding products that are mixed with other products after delivery and cannot be separated due to their nature; In contracts regarding books, audio or video recordings, software programs and computer materials offered in material media, provided that the protective elements such as packaging, tape, seal, package have been opened by the buyer; In contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under the subscription contract; Contracts for accommodation, transportation of goods, car rental, food and beverage supply, and leisure time for entertainment or rest, which must be made on a certain date or period; In contracts for the performance of betting and lottery services; Before the expiry of the right of withdrawal, in the contracts regarding the services that are started with the approval of the consumer; and contracts regarding services performed instantly in the electronic environment and intangible products delivered instantly to the consumer (gift cards, gift certificates, coupons that replace money, etc.).

Withdrawal for products or services that are excluded from the scope of the Regulation on Distance Contracts (food, beverages or other daily consumption items delivered to the residence of the Buyer with the regular deliveries of the Seller, as well as services in areas such as travel, accommodation, restaurant, entertainment industry) right will not be exercised.

The cancellation and return conditions of such products and services offered for sale in the holiday category are subject to the practices and rules of each Seller.

In disputes that may arise regarding this Distance Sales Contract; Provincial or District Arbitration Committees for Consumer Problems in the place where the Buyer purchases the product in the place of residence or where the residence is located, up to the value declared by the Ministry of Customs and Trade every year, and the Consumer Courts in disputes above the said value.

In the event that the Buyer defaults on his credit card transactions, the cardholder will pay interest within the framework of the credit card contract signed by the bank with him and will be liable to the bank. In this case, the relevant bank may take legal action; may claim the costs and attorney’s fees to arise from the Buyer, and in any case, if the Buyer defaults due to its debt, the Buyer shall be responsible for the loss and damage suffered by the Seller due to the Buyer’s delayed performance of the debt.

This Agreement, which consists of 14 (fourteen) articles, was read by the parties, concluded on 06/06/2021 and approved by the Buyer electronically and entered into force.